Document Management in Business Services

A slowing economy means that profitability in the service sector is clearly under pressure. More and more service organisations are looking to cut costs whilst maintaining customer service.

Document management solutions enable organisations in the business services sector to cut costs and improve business efficiencies by storing, retrieving and sending all business documents electronically. Organisations typically see an ROI of less than six months.

"Overall, our efficiency has dramatically improved. Gaining more time is one of the biggest advantages; as filing has been totally eliminated, we've reallocated people's time into more constructive areas. Unlike a paper archive, retrieving a document now can be done in a number of ways and we're looking forward to using DbArchive's useful annotation facility, allowing us to attach electronic Post It notes to all our documents."

Michelle Jeffrey, IT Manager
Johnston Press Plc
Case Study